A claim arises under Michigan lemon law if your new automobile continues to have a defect or condition that substantially impairs its use or value despite a reasonable number of attempts to repair the problem. It is presumed that a reasonable number of attempts has occurred if either (1) the vehicle has been out of service for repairs at least 30 days (or parts of days) during the first year of ownership for the same or different problems or (2) the vehicle has been subjected to four or more repair attempts for the same problem within two years of the first repair attempt, provided that the first repair attempt occurred within the first year of ownership.
If the vehicle has been out of service for 25 days or subject to repair for the same problem on three occasions, the buyer is required to notify the manufacturer, by certified mail, return receipt requested, of the need for repair. This is commonly called a “last chance letter.” The manufacturer must then notify the buyer “as soon as reasonably possible” of a “reasonably accessible repair facility.” The manufacturer has five business days after delivery of the vehicle to the repair facility to complete the repairs. If repairs are not completed within the five days, the buyer is entitled to a refund or replacement vehicle “acceptable to the consumer.”
To schedule an appointment to discuss your lemon law case, please call (734) 475-4659.x